WhiteOwl emblem
WHITEOWL Autonomous Solana Trading Shell

SUPPORT

Get help with WhiteOwl Extension

Find answers to common questions, report issues, or request new features.

Setup Guide

Step-by-step instructions for installing and configuring WhiteOwl — from boot to first trade.

See Extension

Troubleshooting

Common issues and how to resolve them.

Extension shows "Offline" even though the server is running

Make sure your WhiteOwl server is running on localhost:3377. Open the side panel and wait a few seconds for the health check to reconnect. If you use a custom server URL, update it in extension settings.

Wallet Switch button does not respond

This can happen if the connection to the server was temporarily lost. Click the button again — the extension will re-check the server and retry. If the issue persists, reload the extension via chrome://extensions.

Token detection is not working on a page

The content script needs page access. Make sure the extension has <all_urls> host permission enabled. Try refreshing the page after installing or updating the extension.

AI Chat says "connect the main panel"

Start the WhiteOwl server with npx tsx src/index.ts server, then reopen the side panel. The extension needs a running server for AI features.

Private Send is unavailable

Private Send requires Houdini Swap API keys. Add your keys in the extension Wallet settings under Services > Houdini Swap.

Report a Bug

Found something broken? Help us fix it by reporting the issue with steps to reproduce.

Include the following when reporting:

  • Extension version (see chrome://extensions)
  • Browser version (Chrome / Brave / Edge)
  • Steps to reproduce the issue
  • Console errors (right-click side panel → Inspect → Console)

Email: diegoochavezz@yahoo.com

Feature Requests

Have an idea for a new feature or improvement? We welcome operator feedback.

System Requirements

  • Chrome 120+ / Brave / Edge (Chromium-based)
  • Node.js 18+ for the WhiteOwl server
  • At least one configured AI provider (OpenAI, Anthropic, etc.)
  • A Solana RPC endpoint (default public RPC included)

Security & Privacy

Your keys never leave your device. All wallet data is stored locally. Read the full policy for details.

Read Privacy Policy